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Known Issues
This documentation provides a comprehensive list of issues that may impact the performance of your application and its modules.
RIA Advisory is actively addressing these issues and ensuring your application operates smoothly. Please be advised that we are taking all necessary measures to mitigate these issues and provide you with a seamless experience.
CSS Release Notes
For detailed release notes for the latest version of CSS, see 2024 Release Notes.
Open known issues
This section provides the list of known issues affecting the current release and are currently being investigated.
The Reported version is also provided for each known issue, indicating the CSS version where the issue was first discovered. However, these issues may still apply to other versions.
| Reported version | Affected module | Issue description |
|---|---|---|
| 2023.12.1 | Dashboard | Link to the unfiled obligations on the ERS dashboard is not available. |
| 2023.12.1 | Registration | Some of the fields in the registration pages are not aligned. |
| 2023.11.3 | Tax Form Responsiveness | Tax forms do not appear correctly when accessed through mobile or tablet devices. |
| 2023.11.2 | Dashboard | Account statements are not accessible on the landing page. |
| 2023.11.2 | Registration | The First Name and Last Name fields accept spaces and special characters. |
Resolved known issues
This section provides a list of known issues that have been resolved and have been added to the 2023 Release Notes.
The Fixed version is also provided for each known issue, indicating the CSS version where the issue was fixed.
| Reported version | Fixed version | Affected module | Issue description |
|---|---|---|---|
| 2024.01.4 | 2024.01.5 | Filing History | The icons in the Status column are not aligned. |
| 2023.12.2 | 2024.01.3 | User Inquiry | Future dates are accepted and displayed in the User Inquiry page. |
| 2023.12.2 | 2024.01.1 | User Inquiry | General inquiries are displayed on the User Inquiry page. |
| 2023.12.1 | 2024.01.1 | Financial History | The Balance column is not available on the Financial History page. |
| 2023.12.1 | 2024.01.1 | Registration | No error message is displayed when passwords entered in the Password and Confirm Password fields do not match. |
| 2023.12.1 | 2024.01.1 | Tax Forms | The Taxpayer Identification Number field is editable. |
| 2023.11.2 | 2024.01.1 | Registration | The 4-digit PIN for the Phone Number field is not working. |
| 2023.11.1 | 2024.01.1 | Tax Form | When submitting a tax form, you remain on the current screen and do not get redirected to the Dashboard. |
| 2023.11.1 | 2024.01.1 | Tax Form | When submitting a Value Added Tax form, an error message appears on the screen. |
| 2023.12.2 | 2023.12.3 | Tax type selection | Similar tax types with different balances are displayed on the tax type selection page. |
| 2023.11.3 | 2023.12.2 | Reset password | An error message is displayed when clicking on the Send OTP button during password reset. |
| 2023.11.3 | 2023.12.2 | User Inquiry | The sorting feature for all columns on the User Inquiry page is not working. |
| 2023.11.3 | 2023.12.1 | User Profile | Invalid error messages are displayed when validating or submitting an OTP on the Edit Profile page. |
| 2023.11.3 | 2023.12.1 | User Inquiry | Some labels on the User Inquiry page are missing. |
| 2023.11.3 | 2023.12.1 | Login page | A different terms and conditions page is displayed when accessed from the login page. |
| 2023.11.3 | 2023.12.1 | Account | Records with no form IDs are not displayed on the Filing History page. |
| 2023.11.2 | 2023.12.1 | Registration | An error message is not displayed if you leave a security question unanswered. |
| 2023.11.2 | 2023.12.1 | Registration | No checkbox is available to accept the terms and conditions. |
| 2023.11.2 | 2023.12.1 | Registration | No checkbox is available to accept the privacy policy. |
| 2023.11.2 | 2023.12.1 | Tax Form | The individual registration form is displayed on the portal. |
| 2023.11.2 | 2023.11.3 | Dashboard | All financial and tax returns that need to be filed are not displayed on the landing page. |
| 2023.11.2 | 2023.11.3 | FAQ | The FAQ link in the User Profile menu is not working. |
| 2023.11.2 | 2023.11.3 | TIN selection | You cannot switch TINs from other pages except on the TIN selection page. |
| 2023.11.2 | 2023.11.3 | Tax type selection | The dropdown menu for selecting tax type on the header is still displayed. |
| 2023.11.2 | 2023.11.3 | Tax Form | All tax types are displayed in the Tax Form module. The tax types registered for the active TIN should only be displayed. |
| 2023.11.2 | 2023.11.3 | User Profile | Telephone numbers can be edited and deleted without a confirmation code. |
| 2023.11.2 | 2023.11.3 | User Profile | The Phone Type dropdown list displays incorrect items. |
| 2023.11.1 | 2023.11.2 | Dashboard | No tooltips for the account and phone numbers fields on the Tax Role screen are displayed. |
| 2023.11.1 | 2023.11.2 | Dashboard | When accessing an account with only one TIN in shadow mode, the Tax Role screen does not appear first. |
| 2023.11.1 | 2023.11.2 | Payment History | Date filters for Payment History do not work when the Start Date and End Date are the same. |
| 2023.11.1 | 2023.11.2 | Payment History | The sorting feature for all columns on the Payment History page is not working. |
| 2023.11.1 | 2023.11.2 | User Profile | When adding a Phone Number in shadow mode, an error message appears on the screen. |
| 2023.11.1 | 2023.11.2 | User Profile | The dropdown arrows on the Security Question section are not aligned. |
| 2023.11.1 | 2023.11.2 | User Profile | Instead of displaying regular user details, the admin user details are displayed in the Basic Details section when in shadow mode. |