Why do we process your personal information?
Our responsibilities to you are very important to us, and we aim to provide you with personalised services to ensure voluntary tax compliance. In collecting or processing your information, you shall be informed of the purpose for collecting or processing the information from you.
We may need to, amongst other, process your personal information for the following specific purposes:
- To complete integrity and business conduct checks required for compliance purposes, including due diligence and onboarding processes, monitoring and assurance reviews, and conducting sanctions screening against any sanctions lists.
- To comply with other risk management, regulatory, and legislative requirements.
- To comply with voluntary and mandatory codes of conduct.
- To detect, prevent, and report any illegal activity or activity that could lead to tax loss.
- To process and settle transactions and payments.
- To conduct research and analysis for the national government.
- Maintain, monitor, improve, and develop our business policies, systems, and controls.
- Maintain and improve data quality.
- Design, develop, and test services and solutions for taxpayers, which may include combining sources and types of your personal information across multiple legal entities.
- Personalise and customise services and solutions, messaging, and advertising.
- Respond to client enquiries and communications and to record these interactions for the purpose of analysis and improvement.
- Manage business emergencies and stress events.
- Process and settle payments.
- Meet record-keeping obligations.
- Conduct research and analysis.