How do we collect your personal information?Consent

We will collect personal information directly from you verbally, telephonically, through electronic data collection mediums and physical data collection mediums, and we shall advise you accordingly for our process of collecting the information.

We also collect personal information about you from other sources where lawful and reasonable, such as reputable third parties that you deal with or deal with the organization.

These third parties may include:

  • Service providers (including payment processors, card network providers, debt collection and tracing agencies, credit agencies and bureaus, electronic communication service providers, public and private data and data verification providers, including data registries and aggregators).
  • Employers, advisers, agents, associates, assignees, cessionaries, successors in title, trustees, executors, curators, and appointed third parties (including lawyers and contractors).
  • Government departments, regulatory authorities, courts of law and law enforcement agencies, ombudsmen, international tax agencies; and
  • Any other stakeholder who, by law, shall not be restricted from sharing your personal data.

If you are a third-party service provider, we may collect personal information about you to ensure that the business relationship and matters relating to the agreement between you and us can be fulfilled. You warrant that if you provide us with any personal information about other persons, such as employees, shareholders, or your directors, you have the necessary consent or authorisation to share their personal information with us for purposes set out in this statement.

Providing your personal information to us is usually voluntary. However, it may be mandatory under certain circumstances where an investigation is conducted. If you fail to provide us with your personal information when requested, we shall seek the necessary authorisation to collect the information directly from you or third parties.