User Inquiry

Mon, 01 Jan 0001 00:00:00 +0000

Overview

The User Inquiry page enables you to submit and manage inquiries related to your filings, payments, or accounts.

If you encounter any issues or have any questions, this page allows you to reach out to our team for assistance. By submitting an inquiry through this platform, you can receive prompt and accurate responses from the support team.

To access the User Inquiry page, navigate to User > User Inquiry.

User Inquiry

Mon, 01 Jan 0001 00:00:00 +0000

User Profile

Overview

The User Profile section displays basic user details and account information. You can reset your password, update your phone number, and configure security questions here.

To access the User Profile page, navigate to User > User Profile.

Basic Details

Field	Description
Date format	Specifies the format of how dates are displayed in the portal. The following are the possible values: `yy/MM/dd` `yyyy-M-d` `d MMMM, y` `MMM-dd-yyyy` `MM/dd/yyyy` `dd/MM/yyyy`
Language	Specifies the language used in the portal.
First Name	First name of the signed in user.
Last Name	Last name of the signed in user.
Organization Name	Name of the organization of the user logged in. The value is only editable by the admin user.
Business Entity	Code of the organization of the user logged in. The value is only editable by the admin user.
User Type	Type of the user logged in.
Time Zone	Timezone of the location of the user logged in.
Country/Region	Location of the user logged in.
Reset Password	Link to reset your password. See Reset password.

Reset password

When the Reset Password link is clicked, a popup window is displayed, and an OTP is automatically sent to your registered email address. To reset the password, follow these steps:

User on RIA Docs

User Inquiry

Overview

User Inquiry

User Profile

Overview

Basic Details

Reset password